Refund policy
Returns & Refunds
We stand behind every product we sell. If you're not satisfied with your purchase:
- Contact us within 30 days of delivery at hello@theindustryoutpost.com
- Items must be unworn, unwashed, in original packaging with tags attached and free from pet hair, lint, dirt, or signs of wear
- Washed or worn items cannot be accepted
- FR garments that have been worn cannot be returned for safety reasons
- Shipping charges are non-refundable
- Customers are responsible for return shipping costs
- We do not process direct exchanges — return your original order and place a new one
- Refunds processed within 5-7 business days of return receipt to original payment method
To initiate a return email us at hello@theindustryoutpost.com with your order number.